Symptoms:
When trying to open a specif forms in Oracle Retail Merchandising System (RMS), the actions new/edit/view option for a warehouse under Organizational Hierarchy, the application crashes with the below error:
FRM-93652: The runtime process has terminated abnormally.
You check the logs under the directory:
<WEBLOGIC_HOME>/user_projects/domains/RMS/servers/WLS_FORMS/logs/formsapp-diagnostic.log
You see at the end a stack trace file
[2019-07-02T10:16:38.768-03:00] [WLS_FORMS] [NOTIFICATION] [FRM-93658] [oracle.forms.servlet] [tid: 12] [userId: <anonymous>] [ecid: 0000Mimp7mk5UcG6yzEgMG1T0h6D0001hT,0] [APP: formsapp#11.1.2] [FORMS_SESSION_ID: WLS_FORMS.formsapp.37] [SRC_CLASS: oracle.forms.servlet.RunformProcess] [SRC_METHOD: fromFrmwebToODL] Stack trace for runtime process 20129 is being written to file /u01/ofm/10.3.6-RMS/WLS/asinst_1/FormsComponent/forms/trace/frmweb_dump_20129.
Looking at the stack trace file frmweb_dump_20129 says:
Last Trigger FORM/BLOCK/FIELD: FM_WAREHSE.B_WAREHOUSE.<NULL>
Last Trigger: PRE-RECORD - (In Progress)
Last Builtin: OPEN_FORM - (Successfully Completed)
Cause:
First of all, compile all forms. If the action has not solved the problem, then see below another possible cause.
As given on the Doc ID 1361447.1, the problem is related to the script 'forms.fmb.sh' included in the release, having been modified to include compile_all=Y, before compiling the forms.
Solution:
To implement the solution, please execute the following steps:
1. Download RMS 13.2.2 Patch 12795707.
2. Copy compilation scripts from <p12795707_132_Generic.zip>/CDROM/rms1322apppatch.zip/app-patch/13.2/forms_scripts folder to INSTALL_DIR/base/forms_scripts folder.
3. Recompile complete RMS 13.2.2 application.
4. Retest the issue in a test environment.
5. Migrate the fix to other environments as needed.
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